Privacy Policy

At Armart, we value your trust and are committed to protecting your privacy. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or use our services. By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Introduction

We understand the importance of data privacy in today’s digital world. Our goal is to be fully transparent about how we handle your information. This policy applies to all visitors, users, and customers who interact with our platform, whether through mobile, desktop, or other digital channels.

2. Information We Collect

We may collect different types of information, including:

Personal Identification Information: Full name, billing address, shipping address, email address, phone number, and payment details.
Account Information: When you create an account, we may store your username, password (securely hashed), and order history.
Device & Usage Data: Your IP address, browser type, time zone, operating system, access times, referring URLs, and interaction patterns on our website.
Cookies and Web Tracking: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site performance.
Communication Data: Any messages or emails you send us, including queries, complaints, or customer service interactions.

3. How We Use Your Information

We use the information collected from you for multiple legitimate purposes:

Order Fulfillment: To process, confirm, and ship your orders.
Customer Support: To respond to your questions, handle returns, and resolve complaints.
Marketing & Promotions: To send promotional emails, product updates, offers, or newsletters (you may opt out anytime).
Security Monitoring: To prevent fraud, abuse, unauthorized access, and monitor suspicious activities.
Legal & Compliance: To comply with legal obligations, tax reporting, and dispute resolution.

We ensure that your data is only used when necessary, and only for the intended purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers to perform business functions, including:

Payment Processors (e.g., Stripe, PayPal) – to securely process your transactions.
Shipping Partners (e.g., courier companies) – to deliver your orders.
Marketing Tools (e.g., email marketing software) – to send newsletters and special offers.
Analytics Providers – to understand site usage and improve performance.
Government or Law Enforcement – when legally required to comply with a court order, investigation, or regulation.

All our partners are obligated to keep your data confidential and use it only for the agreed purpose.

5. Data Storage and Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:

To complete your purchase and order delivery.
To comply with legal, tax, and regulatory requirements.
To provide ongoing customer support.
To maintain historical transaction records for dispute resolution or audit.

You can request the deletion of your data by contacting us (unless we’re legally required to retain it).

6. Your Privacy Rights

You may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correct: Ask us to correct any inaccurate or incomplete data.
Right to Delete: Request deletion of your personal data from our systems.
Right to Restrict Processing: Limit how we use your data in specific cases.
Right to Object: Object to data processing based on direct marketing or legitimate interests.
Right to Withdraw Consent: You can withdraw your consent at any time (especially for email marketing).

To exercise your rights, contact us at [Insert your contact email].

7. Data Security

We take the security of your data seriously and implement various technical and organizational safeguards:

SSL encryption to protect your data during transmission.
Secure servers and firewalls to protect against unauthorized access.
Regular audits and monitoring of systems for vulnerabilities or breaches.
Access control to ensure only authorized personnel can view sensitive data.

While we follow best practices, no method of online transmission or storage is entirely secure. We cannot guarantee absolute security, but we strive for it at every step.

8. Cookies and Tracking Technologies

Cookies are small files stored on your device to help us enhance your experience. We use cookies for:

Saving your preferences and login sessions.
Analyzing how visitors interact with our website.
Running retargeting or remarketing campaigns.

You can control or delete cookies through your browser settings. Disabling them may affect your browsing experience.

9. Children’s Privacy

Armart does not knowingly collect personal information from anyone under the age of 13. If we discover that a child has submitted personal data without parental consent, we will delete it immediately.

10. Third-Party Links

Our site may contain links to other websites (e.g., social media, payment gateways). We are not responsible for the content, privacy practices, or security of those third-party sites. We recommend reviewing their policies before providing any personal information.

11. International Data Transfers

If you're accessing our website from outside Pakistan, your information may be transferred, stored, and processed in other countries, including those that may not have equivalent privacy laws. By using our services, you consent to such transfers, as required for order fulfillment and business operation.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes indicates your acceptance.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: [armart1675@gmail.com ]
📍 Store Name: Armart